At Shrine Of Stone, we take pride in our eco-friendly packaging solutions. Designed with sustainability in mind, our packaging minimizes environmental impact while upholding the highest product quality. Our packing peanuts are entirely biodegradable, made from non-genetically modified starch. The packaging materials are composed of biodegradable and recycled materials, effectively reducing waste and carbon emissions throughout their lifecycle. We're dedicated to fostering a greener future by providing packaging that aligns with our values.
What payment methods are available?
We offer convenient payment methods to make your shopping experience seamless. You can securely complete your purchase using both PayPal and major credit cards. Choose the option that suits you best and enjoy hassle-free transactions with us. Your satisfaction is our priority, and we're here to provide you with a smooth and reliable payment process.
How much is the shipping cost?
We believe in rewarding your loyalty with savings. Shop with us and experience the convenience of having your purchases delivered right to your doorstep without any extra shipping charges on orders over £25. It's our way of saying thank you for choosing us for your shopping needs.
What is the estimated shipping time?
Your order will be processed within one to two business days after purchase. Once processed, you can expect your items to be delivered to your location within 2-5 business days. We strive to ensure timely delivery while maintaining the quality and care you deserve.
Do you ship overseas?
We're focusing on delivering the best experience to our customers in the United Kingdom. We appreciate your understanding and look forward to potentially expanding our delivery options in the future.
Where is Shrine Of Stone Pottery made?
Every single one of our pottery items is meticulously crafted in Buckinghamshire.
Are your products food safe?
We're pleased to share that the majority of our products are carefully crafted to be food safe, allowing you to enjoy your meals and treats with peace of mind.
However, in the rare instance that a product is not designated for food use, rest assured that our product descriptions will provide clear guidance. We believe in transparency and want to ensure that you have accurate information about the intended use of each item.
Why are certain items in your catalogue available in only a quantity of one?
Each item marked with a quantity of 1 is a one-of-a-kind creation, handcrafted with care by us. These exclusive pieces showcase the individuality and craftsmanship that set our products apart. By providing limited quantities, we ensure that you're getting a genuinely distinctive work of art that won't be replicated.
What can I do if there is not enough stock?
Since our items are crafted by hand, they possess individuality. However, if a design you adore is currently unavailable in the desired quantity, kindly reach out to us. We'll make every effort to find a suitable solution tailored to your requirements. Please contact us here or to our email hi@shrineofstone.com
How can I contact you if I have a problem with my order?
If you encounter any issues with your order, please feel free to get in touch with us. You can reach us through our contact page on the website, or you can email us directly at hi@shrineofstone.com We're here to assist you and ensure a swift resolution to any concerns you may have about your order. Your satisfaction is our priority.
Can I order something if is not in the catalogue?
Please contact us to discuss it about your requirements. Please contact us here or directly at hi@shrineofstone.com
